Customer Care

We strive to use the best quality material on all of our pieces to ensure lifelong wear. All of our jewelry pieces are either 14K solid gold or 925 sterling silver rhodium plated. 

 

What is Rhodium plated?

 

Rhodium is a precious metal, a member of the platinum family.  Rhodium plating on sterling silver makes our jewelry more scratch resistant and less prone to tarnishing. 

 

It is natural for sterling silver to oxidise over time when exposed to chemicals, water or air. To help preserve quality, all jewelry should be removed before exercising, swimming, showering etc. Avoid exposure to lotion and perfumes. With proper care your jewels will retain their beauty.

Terms & Conditions

Trademarks

Tropic Jewels is a registered trademark. Nothing on this Site should be construed as granting any permission, license or right to use any trademarks displayed on this Site.

Restriction of Use / Copyrighted Material

The copyright in all material provided on this Site is held by Tropic Jewels. The ownership interests in the Site are protected by United States laws and international treaty provisions. Tropic Jewels reserves all rights to stories, photographs, images and documents contained within all domain names owned by Tropic Jewels. No material from the Site or any website owned, operated or controlled by Tropic Jewels may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, reprinted or duplicated in any way without the prior express written permission of Tropic Jewels. Any unauthorized use of any material contained on this Site may violate intellectual property laws, or other laws.

Linking to Other Websites

The Site may contain links to third-party websites. If so, they are provided solely as a convenience to you. If you use these links, you will leave this Site. Tropic Jewels does not control and is not responsible for these sites or their content. Tropic Jewels does not make any endorsement or representations about such sites, or any information found there, or any results that may be obtained from using them.

Ordering

We accept Visa, Mastercard, and American Express online.  To pay via paypal or personal check, please email tropicjewelsinfo@gmail.com

Revisions to Terms of Use

The information contained on this Site is subject to change or revision without notice. You agree to be bound by any such revisions. You should periodically visit this page to determine the current Terms of Use to which you are bound.  makes no warranties or representations with regard to the accuracy or completeness of the information contained here

Privacy Policy

This privacy policy provides how Tropic Jewels uses and protects any information that you give or share when you use this website.
 Tropic Jewels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
 Tropic Jewels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

 

We may collect the following information:

  • Name

  • Contact information including email address

  • Demographic information such as post code, preferences and interests

  • Other information relevant to customer surveys and/or offers

 

Why required and what we do with information we gather:

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

  • We may use the information to customize the website according to your interests.

  • We may provide your information to our third party partners for marketing or promotional purposes.

  • We will never sell your information.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at tropicjewelsinfo@gmail.com

  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.



  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.



  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.